Jewelry Care Program
Protection plans offer peace of mind and convenience for your customers and easy profit for you.
Click here for more.
Jewelry Care Program
Now you can offer your customers peace of mind and convenience and make clear profit all at the same time. Right from point of sale,
you can offer a number of care
plans for jewelry and watches that will cover sizing, maintenance, and repairs for a reasonable price. To sign up, contact
service@ajsllc.com.
Customer Record Improvements
We've completely redesigned the behind-the-scenes handling of customer data and you'll see the benefits throughout The Edge wherever customer records are used. You'll be better able to track transactions, breakdown buying histories, and separate linked accounts. You'll also see a change in the handling of customer contact methods throughout The Edge. Look for clearer indications of preferences and an updated user interface.
Appraisal Templates and Improvements
The Edge now offers five appraisal templates that you can use and edit using any RTF editor such as Microsoft® Word. For diamonds, the templates can include visual scales to help your customers understand what the different grades mean. These templates can be saved to PDF for electronic distribution. Enhancement fields in stone records will improve your appraisals even more.
Image Editor
Now you can edit customer and item images and photos right within The Edge! Using the photo controls, select Edit Image to open a paint-like editor that will allow you to change sizes, crop, and adjust color and brightness. Use the editor to add text/notes and markups to images that will help highlight issues, especially at intake.
Report Cover Sheets
With optional report cover sheets and criteria page, your reports will not only look better, but will have a clearer breakdown of the parameters selected and the sorting and grouping options. They will be easier to understand and provide better reference.
Report Changes
New and Improved Open to Buy
The Open to Buy Report has always been there to help you make the best of your investment capital. Now it has more clarity and links specific item data.
Stones Tab Enhanchements
For better stone identification and background, on the Item record Stones Tab, we've added an Inscription field to the Quality section and an Enhancements section with two new fields: Identification and Enhancement.
Prerequisites
Screen resolution of 1280x720
System Requirements.Net 4.6
DownloadCrystal Reports 13.0.16
DownloadQuickBooks Foundation Classes v. 13
Download
System Options Changes
Activity Tab Joint Account Default Display
Allows you to choose a default option for customer spouse/partner record selection. Options are Couple, Primary Only, and Spouse/Partner Only.
Appraisal Template Default File
The location of the appraisal template file.
Appraisal Template Folder Location
The location of the appraisal template file.
Can Discount Care Plans
Whether care plan fees can be discounted at POS.
Care Plan Max Return Period
The number of days that can pass before a care plan can no longer be returned. Check with your care plan provider for this information.
Care Plan POS Reminder
Text to appear in a reminder to your associates to ask the customer about a care plan.
Customer Duplicate Check
What action to take with regard to check for duplicate customers before adding a new one.
Fast Customer Find Preferred Contacts Only
When searching using the fast customer find at POS, whether to search for matching values to only the primary contact.
Fast Customer Find Starting Field
When searching using the fast customer find at POS, what should be the default starting field, i.e., cursor placement.
Podium Contact Method
Contains options for sending texts and emails via Podium.
Podium Retry Period
Allows you to select how many days should pass between requests.
Podium Send Always
If True then Podium will always send a request for any transaction. If False, then Podium will only send requests on appraisal pickup, customer job pickup, layaway pickup, memo pickup, repair pickup, gift cert sale, tender card sale, item sale, special order pickup, and trade in. The default is False.
Report Criteria Cover Page Default Setting
Use this to enable or disable the Report Criteria Cover Page by default.
Require Email
Option to require that an email address be provided with a new customer record.
Require Phone
Option to require that a phone number be provided with a new customer record.
Show Customer Email at POS
Whether to show customer email at point of sale.
Store Charge Account Balance Threshold Percentage
Allows you to credit the last monthly finance charge if a payment on the store charge account balance is at least this percentage of the full balance.
Validate That Phone Numbers Have 10 Digits
Validate that phone numbers have 10 digits in them. This is important if you are using texting/SMS features.
Minor Enhancements
6898
Appointments
Updates to appointments to include Appointment Types for further clarification.
6901
Tx Client/Tx Server
Tx Client/Tx Server have been updated to run as Windows Service for improved reliability. Additionally if either has an issue or failure, Edge Technical Support will be notified of the problem.
6905
Buying Tools: Replenish Base Stock Column Modifications
Buying Tools: Replenish Base Stock report column modifications.
6906
Buying Tools: Recovered Funds Redeployment Guide Column Modifications
Buying Tools: Recovered Funds Redeployment Guide column modifications.
6926
Podium- Review Request Invites on Pick Ups Only
A System Option has been added to allow Podium Review Request Invites on Pick Up of Services, Jobs, Layaway, and Memo Items
6971
Emails will now show up at POS
A system option has been added to show the email at POS
6983
TPW Feature Request and Changes
A collection of a number of Third-Party Website bugs that include:
BUG-006375 TPW>Change Date Range tab to General tab.
BUG-006373 TPW> Move Always Upload Service Status option to the General tab.
BUG-006372 TPW>Remove options from Advanced Tab and eliminate it.
BUG-006371 TPW>Add a checkbox to to exclude ALL images.
BUG-006370 TPW>Include Pricing Method Description.
BUG-006369 TPW>Categories and Vendor Exclusions Pick List.
BUG-006367 TPW>Ability to search for "Never upload" and "Always Upload" in the Item Find filter.
7104
Frequently Used Repair Task SKUs
Made the Frequently Used Repair Task SKUs drop-down wider to display full Geller description
7124
POS
Add a "Store Charge Account Balance Threshold Percentage" system option for House Account payments.
Corrective Changes
5752
Photo Control
Added file type of TIFF to image types when using Use File or Copy File.
5759
Tender Card Wording
Tender Card Report button was not using the System Options> Tender Card Wording option.
5768
Appraisal Value Title
Appraisal Value Title was not using the option wording.
5850
Statements
Minimum fee was being charged for customers who had special interest percentage set to 0.
5933
POS Receipts
Changing the name on the receipt of an appraisal was not changing the code on the envelope for the customer.
6324
Item Location Sorting
Item location was not sorting alpha numerically on Item Lists.
6364
Sold Item
Items sold were not being properly represented on In Stock report.
6549
Physical Inventory
When running Physical Inventory operations in MS-Access, no warning was being displayed to shut down other instances of The Edge®.
6607
Special Orders
Unmatching a special orders was causing an extra text notification to send.
6608
Special Orders
Unmatching a special order was not decrementing the matched value for the special order.
6639
Levels
Levels were not including Special Orders.
6698
Cardknox Error with PAX
A Cardknox error was being returned on a transaction with PAX.
6704
Item Reports
When running an inventory report to see what was in stock on a certain date, but still only in stock now, it was including different statuses when it should not have.
6750
Levels
Faux models were showing zero when there quantities in stock.
6764
Item Add
When allocating bulk items, cost values may be incorrect on the allocation screen when there are quantities on hand of more than 1.
6850
Statements
Aging for the first time with new balances only was preventing the process from starting.
6863
Customer Add
When adding customers, there was no System Option to shut off or limit the duplicate customer search.
6864
Physical Inventory Reports
Phys Inventory Reports were not reporting on bulk items from headquarters location before reconciliation.
6868
Print Statements
Statements were not reporting the correct tax amount for Memo Out items when more than one Memo Out item existed on a sale.
6870
Diff(+/-) Column
The "Diff(+/-)" column that was added to physical inventory reports, the values were showing up on all inventory reports.
6874
Sold with Returns Report
Sold with Returns report errors out when done by invoice.
6881
Custom Job Intake
On intake of either a custom job or a repair and adding a part, the Cost field was not hidden by default.
6883
Repair Intake
Searching for bulk items when adding parts at Repair intake was resulting in an error message when there is no retail price value for the bulk item.
6886
Void Sale
Voiding a sale was showing an incorrect associate on the receipt if no associate was logged in.
6887
Podium- Phone Number
On SQL databases, newly added customers at POS, the phone number would be blank in the Podium Invite Request selector
6893
Microsoft LifeCam
MS LifeCam would sometimes fail on Select Photo Device and Acquire.
6907
Sales Tax Report
Selling an item to a tax exempt customer, or to a customer with a Ship To address, and then returning that item, was causing the return to not show up on the report.
6924
Statements
Statements were including the amounts of canceled jobs as part of balances due.
6931
Statements
Checking the Preprinted form box on statements was not working.
6935
Statements
Printing an open statement period at stores other than the HQ store was not allowed.
6974
Sales Tax Report
Ship-To Taxes were not showing for Layaways on the Sales Tax report.
6989
Sales Tax Report
Picked-up services could display incorrectly on the Sales Tax Report.
6997
PO Receive Item
When receiving an item from a PO that had stones added from Item Details the stones would not save to the item.
6998
Print Statements
Print Statements were resulting in an error message in SQL Server when attempting to add a Sort Order on the Customer Find screen.
7011
Inventory Performance Reports
Inventory Performance By reports were displaying ####### for large numbers.
7022
Overview Report by Period
Overview Report by Period: Return values for custom jobs were being added to the total instead of being subtracted.
7038
Rewards
Rewards - Wording Change - the words FUTURE and DISCOUNTS on earnings needed to be removed.
7094
Rapid Reorder Form
Criteria was being ignored in certain situations when running the Rapid Reorder Form.
7126
On Account Report
When a balance existed at the beginning of the reporting period, the payment type text was displayed as "NEW" instead of "BAL FWD."
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