Wish List Report - Retail vs Current

The Wish List report was printing the item's retail price instead of the current price.

Sold Showing Returns Report - Inventory Type

If you changed the Inventory Type on an item after it was sold it would still show the original type on this report.

Rapid Reorder - Missing Spot Metal

The Spot Metal pricing method was missing from the Rapid Reorder Report/Form.

On Account Report - Inactive Associate Error

In some rare circumstances you could receive the error 'cannot divide by zero' when trying to run this report if it included Special Orders taken in by an associate who is now marked inactive.

Customer Percentiles Report - Large Date Range Error

If you ran this report for a very large date range you could receive the error "A string can be at most 65,534 characters long."

Job Due Date Detailed Report - Duplicate Jobs

If you changed the location of a job using the Move Envelope function it would show twice on this report.

Job Reports - Negative Adjustments

Running Job Reports with the Adjustment filter set to 'Negative Adjustments' only would result in an error.

Job Breakdown Report - Not Honoring Adjustment Date

If you tried to filter this report for a specific Adjustment Date range it would show adjustments made outside of that range.

On Account Report - Memory Leak

Running this report multiple times in a row would cause an "out of memory" error due to a memory leak.

Job Breakdown Report - Missing Canceled Jobs

Some canceled jobs were being inadvertently omitted from this report.

Rapid Reorder - Missing Date Entered

Items with no value in the Date Entered field would cause this report to error. This is a required value in the software and would only be missing if it was not provided in a legacy data conversion or if there was data corruption.

Report Grouping - Item Details

When grouping reports by Item Details, the report would display the detail's short value instead of its long value, e.g., metal color "w" instead of "white."

G/L Report - No Color

Running this report with the color option enabled would not print in color.

Rapid Reorder - Show 0 Suggested Quantity

When running the Rapid Reorder report, if you checked 'Others' under the 'Include Sales' section it was not clear that items that did not meet fast seller criteria would only be included if you also checked 'Show 0 Suggested Quantity.' The software now prompts you to check this additional box.

Commission Report - Treat Trades as Negative

The 'Treat Trades as Negative Commission' option on this report only worked if you had a Trade-in category setup so that taking a trade at POS automatically added the trade-in to inventory. If you did not have a Trade-in category specified, then trades would not reduce commission.

Customer Performance - List Order

If you click on the number of customers on this report it would bring up a list showing the individual customers, but that list was not being sorted properly. It now sorts based on their performance.

Inventory Reports - Missing Photos

In some cases, large photos would not appear on inventory reports.

Security Log - Not Sorting Time Properly

Grouping this report by date/time would result in the dates being sorted properly, but the time was out of chronological order.

Sales by State Report - Credit Card Voids

This report was displaying transactions with credit card voids as positive amounts instead of negative.

Tender Detail Credit Card Report - Totals

If you had a sale that included a payment split between multiple credit cards, the payments would be displayed individually and then totaled inline under the sale in the same column which could lead you to believe it was being counted twice in the column total at the bottom. This was a display bug only; the column totals at the bottom were accurate.

On Account/Balances Reports - Missing Store Credit

Store credit that was earned from referral bonuses was not displaying on the On Account or Balances reports.

On Account Report - Special Order Adjustments

Adjusting the price on a Special Order after intake would cause the On Account report to not balance properly. It would display the correct Amount Due, but the other values were still showing the original amounts from intake.

Security Log - Associate Filter

Filtering the Security Log by associate would inadvertently display all associates whose ID began with the same number. For example, filtering by associate 1 would also display associate 10, 11, 12, etc.

Inventory Reports - Bulk by Invoice

If you entered multiple invoices for a bulk item on the same day and then ran an inventory report grouped by invoice, only the first invoice would display.

Thank You Report - Memorized Error

Memorizing the Customer Thank You report using one of the dynamic date options for Sale Date (Last Week, Last Month, Last Year) would result in an error when the report was run.

Performance Reports - Vendor ID Casing

If the vendor ID on the item had a different capitalization than the vendor ID on the vendor record the item would be excluded from all Performance reports. For example, if the item had 'Pan' but the vendor record showed 'PAN'.

Memorized Item Report - Stone Shape Grouping

Memorizing an Item report that included a grouping by stone shape was not saving properly and would not group by stone shape when subsequently run.

Tender Details - Redundant Color Options

This report had both the old option 'Add Color to Group Totals' and the new option 'Include Colors' which did the same thing. The first option was removed.

Sales Comparison Report - Doubling COGS

If you returned an item and then sold it again the COGS shown on this report would be doubled.

Tasks Report - All Dates and Specific Categories Error

Running the Associate Tasks report using the criteria 'All Dates' in conjunction with selecting specific categories would result in an error.

Sales Analysis by Retail Price Report - Incorrect Age Value

The last age column on this report (>540) was displaying the incorrect age.

Inventory Performance by Age Report - Incorrect Age

This report was incorrectly calculating age when figuring out the number of days a sold piece was in stock.

Memorizing Tender Detail Report - Incorrect Permission

When memorizing the tender detail report for credit cards, the software was inadvertently prompting for the Print/Export permission.

Occasions Report - Missing Spouse Address

If you have a couple and the mailing address is only assigned to the spouse, no address will print on the Occasions Report when it matches on the spouse's birthday.

Report PDF Export - Veritical Line

When exporting a report as a PDF that included barcodes a vertical line would intersect the barcode.

Trade-In Report - Missing Customer Header

The Trade-In report includes the customer but was missing the column header.

Salesperson Performance Report - ARS Truncated

When running the Salesperson Performance Report, if your ARS (average retail sale) exceeded 5 digits it would be truncated.

Care Plan Task SKU Report - SKUs Truncated

When running the Care Plan Task SKU Report, some SKUs could be truncated.

Care Plan Task SKU Report - SKUs Truncated

When running the Care Plan Task SKU Report, some SKUs could be truncated.

Inventory Reports - Group by Invoice

Running an inventory report grouped by invoice without also checking 'Show Each Invoice' would result in invoices being incorrectly grouped together.

Multi-Store - Printing Transfer Requests

When printing transfer requests the To/From stores would be reversed.

Sales Performance Report - Inaccurate GP

The Gross Profit figure on the Sales Performance Report was being incorrectly calculated.

ECon/Shopify - Truncated Meta Tags

If your Shopify tags exceeded 255 characters they would be truncated when imported back to Edge.