The Edge

Hotfix for The Edge
(v. 17.3.16.1207)

If you installed v. 17.3.x, you may want to take this update (see the corrective changes). 
If not, you may wish to wait until the holiday rush has passed.

Prerequisites Single-Store Upgrade Instructions Multi-Store Upgrade Instructions Version 17.3 Full Release Notes Hotfix 17.3.11.1027 Release Notes Hotfix 17.3.12.1101 Release Notes

Jewelry & Watch Care Plans from Jewelers Mutual Group

Jewelers Mutual


Looking for a new way to significantly increase revenue while strengthening customer relationships and service? Now you can offer JM Care Plan™ directly from point of sale within The Edge. JM's watch and jewelry plans cover broken prongs, rhodium plating, bezel damage and more! To sign up, contact Jewelers Mutual at sales@jmcareplan.com.

For more information.

Action Required

 

If you took the updates for v. 17.3.10 or 17.3.11, take this update before running your end-of-month statements.

Minor Enhancements

7259

POS Rewards Button

If a customer has rewards available to be used the button will light up green and show the amount of available rewards at POS.

7277

Customer Clientelling

In customer clientelling, there is now a total tendered by customer.

7295

Care plan pricing options added to category tags

Care plan pricing options added to category tags.

Corrective Changes

6889

Voided Sales Report

Running the Voided Sales report was requiring permission to void a sale.

6900

Categories

Under the Category List, Details Tab, Advanced Options, users were allowed to select itCostReplacement.

6954

POS Returns

Selling an item, returning it, then selling it again non-taxed was allowing you to return it using the original item on return screen.

7010

Move Envelopes

Move Envelope permission check was occurring after scan instead of on entry.

7143

POS

Selling bulk items at POS was showing each invoice including out-of-stock items.

7184

Images

Acquire and Retake for an existing item were not labeling the image with the Item Number.

7189

Physical Inventory

Physical Inventory using Old Item Number with Duplicates was ignoring the duplicate records.

7191

POS

Users were able to select the Care Plan checkbox and complete a sale with no care plan selected in the drop-down menu.
 

7199

Split Screen Functionality

Split screen functionality has been restored.

7201

Appraisals

In the stones section of the new Appraisal templates, Max Weight, Max Length, Max Width, and Max Depth values were being output if the stone count was 1.

7206

Images

When working with images, Copy File was not naming the image using the item number.

7211

Customer Simple List

A check box has been added to customer's simple list report that will list customer individualy if checked. If not checked customers will be listed by account.

7212

Print Statements

Printed statements were ignoring the due date in certain situations.

7216

Relationships not saving for customers without a spouse

When saving a new relationship for a customer without a spouse, the data was not saving to the database.
 

7218

Email Receipts

Images on emailed receipts were not properly scaling to the image's dimensions.

7220

Memorized Reports

Some memorized reports were resulting in an 'Object reference not set to an instance of an object.' error message upon execution.

7223

Showing Returns Report

The Showing Returns report was not showing returns on the day that they were returned.

7226

POS

Attempting to compete a transaction for certain customers would result in an error if the Store Charge Account Balance Threshold value was set in System Options.

7229

Simple List Report

With large numbers, this report's numbers were output as #########.

7231

System Lists

System lists were overriding lists on the stone definitions.

7236

Simple List Report

Selecting Tender Amount as a Group option was resulting in an incorrect grouping.

7237

Services->Job

Searching for jobs was not separating job type and last name when outputting criteria.

7248

Special Order Notifications

SMS Notification messages were incorrectly showing Special Orders done and not done

7250

Customer Find

When checking just one default and searching for last name, the customer find would display an exception.

7263

Strip Receipts

JMIC website on strip receipts was not printing correctly.

7268

Customer Edit

Saving customers in a group mailing list was causing an error if the name of the list had an apostrophe in it.

7270

Statements

In certain situations, when no interest was charged for a period, statement print was not recognizing that the period had been closed.

7272

Occasions Report

Occasions report was not properly sorting by date.

7273

Item Edit

Fixed an issue with Item Edit that was causing performance issues when viewing items using the arrow keys.

7275

Customer Clientelling

The output for amount tendered was getting cut off.

7282

Appraisals

Appraisal template images were not being scaled properly.

7283

Customer Edit

On the Activity tab, receipt pictures were not being displayed for Appraisals, Custom Jobs, and Special Orders.

7285

Customer notes should blend better

Customer notes would not always blend correctly.  They should work a bit better now on the edit screen.

7287

Images

Bad images would result in exception messages being output, rather than the yellow "Error Reading Photo File" message used in place of the image.

7288

Files that were loaded accross a network do not show images

When a file is saved to a photo field that is not an image and resides on the server, the icon would not load and an exception would be thrown.

7289

Contact Violation Errors in Duplicate Customer Checks

Sometimes a "violation of customer key" error will appear when you select a customer that is a duplicate.

7290

Wish list email tags were not working

Some tags for the wishlist emails were not working correctly.

7292

Wish list email preview not working

The wish list email preview button does not work.

7293

TX Client

The transfer window was not closing out after transfers.

7298

POS

Selling bulk items at POS was showing each invoice including out-of-stock items.

7300

Monthly Buying Tools

Running monthly aged inventory with default settings was resulting in an error message.

7303

Customer Find Rewards

When searching for customers that have rewards, an exception is sometimes thrown.

Prerequisites

Screen resolution of 1280x720

System Requirements

.Net 4.6

Download

Crystal Reports 13.0.16

Download

QuickBooks Foundation Classes v. 13

Download

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